The World According to Fletch . . .
Innovations in Public Safety Technology
It is safe to say that any E911 solution on the market attempts to tweak or manipulate the existing E911 databases but is fighting an uphill battle with little possibility of solving the actual problem. This is because the core issue is not just a technology deficiency but an operational deficiency that developed. Fixing the technology deficiency without addressing the functional deficiency won’t correct the problem.
In July of 2022, a drowning at a St. Louis County pool ended in the death of a 6-year old boy. The 911 call was routed to an Emergency Call Routing Center in Colorado, designed to answer and manually transfer 911 calls with failed location reporting. But the worst-case scenario occurred, and the call was delayed.