Month: April 2024

AN AUDIO VERSION OF THIS blog IS AVAILABLE HERE: Reviewing recent network outages that prevented callers from reaching 911 services across widespread geographies, I found

FOR AN AUDIO VERSION – SEE THE INLINE PLAYER HERE: The recent Lumen 911 outage that affected four states has brought into sharp focus the

By: Mark J. Fletcher, ENP When it comes to emergency services, having a reliable and efficient communication system that operates appropriately is crucial. This is

FOR AN AUDIO VERSION CLICK THE PLAYER BELOW For businesses operating Multi-Line Telephone Systems (MLTS), ensuring that emergency calls to 911 are directed quickly and

For an AUDIO VERSION of this article, see the embedded player here: In today’s fast-paced world, where technology has blurred the lines of location and