911? Where is your emergency? It is a question asked 240,000,000 times a year, according to the National Emergency Number Association (NENA). While it is
Category: Public Safety E911
The Paradigm Shift in Enterprise Emergency Services
More than 50 years ago – in the small rural town of Haleyville, Alabama – history was made as the local Haleyville Telephone Company beat
July 4th | 9‑1‑1 | Fireworks – A Perilous Combo?
Back in 1980, when I was a police dispatcher in Sparta New Jersey, I can remember that inevitably every year on July 4th at about
Testing 1-2-3 . . . PART Three – Location
By: Mark J. Fletcher, ENPChief Architect Public Safety Solutions – AVAYA In PART Two of this blog, we discussed the Emergency CallNetwork, that segment of
Testing 1-2-3 . . . PART Two – 911 Networks
By: Mark J. Fletcher, ENPChief Architect Public Safety Solutions – AVAYA In PART One of this blog, we talked about originating the call in the
Testing 1-2-3 . . . Where is your emergency?
PART ONE – The Originating NetworkBy: Mark J. Fletcher, ENPChief Architect – Public Safety at AVAYA At Avaya, whenever a customer decides to review the
The World According to Fletch . . . 