Every year the IT industry has to come up with a new acronym for some new technology that technology writers expound upon. Clearly, the undisputed
Tag: Avaya
999 – The history of the ‘Hooter’
Where was the very first emergency call in the world? London, England lays claim to that fame when BT implemented the 999 service on June 30, 1937 and the ‘Hooter’.
Does 911 Work in Government Buildings?
On February 22nd, 2012, President Obama signed H.R. 3630, also known as the Middle-Class Tax Relief and Job Creation Act of 2012 into law. In
Predictive Assistance via Caller Context
A concern that can exist in nearly any city, county, state, or even country, is that once an easy to remember emergency number, such as
Mr. Hunt Goes To Washington
It was a comfortable Spring afternoon when Hank landed at the Reagan National Airport. He was not there to see the sights, or take one
The future of ANI/ALI in NG911 Networks
What is ANI? ANI is Automatic Number Identification. The ANI is a 10-digit Telephone Number (TN) associated with a device originating a 9-1-1 call. The
The World According to Fletch . . . 