Today, January 6, 2022 the RAY BAUM’S Act Phase 2 went into effect, ensuring that a dispatchable location is transmitted to Emergency Call Centers for
Tag: NG911 Solutions
IF, THEN, OR, ELSE – THE DEHUMANIZATION OF PUBLIC SAFETY DISPATCH?
Compassion. Consideration. Empathy.
Any public safety official should strive to achieve and maintain these three traits when dealing with the public they serve. They are also traits that are likely impossible to embed in any automated process used despite their ability to improve the efficiency of citizen services.
NG911 Creeping Down from the Great White North
Click HERE for the AUDIO Version of this BLOG The Canadian Radio-television and Telecommunications Commission (CRTC) is the agency that regulates and supervises broadcasting and
FIXED: Cellular E911 Location
The two biggest issues with cellular emergency services: Text to 911 and Cellular Location Accuracy But the question is, how can this be so in today’s
Why cellular 911 has location problems
For those of you who read my regular Blog here, I am happy (and proud) to announce that Network World has graciously given me a
Predictive Assistance via Caller Context
A concern that can exist in nearly any city, county, state, or even country, is that once an easy to remember emergency number, such as
The World According to Fletch . . . 